MACCS®
(Milliken Approved Carpet Cleaning Services)

Carpet Maintenance
Milliken modular carpet is designed and manufactured to cope with the most demanding environments and has an extended life span. However, like any contract carpet, it will begin to lose its original appearance unless it is properly maintained.

Milliken's unique Capture® cleaning system sets out a number of steps that will enable you to retain maximum appearance and gain maximum value from your carpet investment.

              

Taking Care of Your Carpet Investment
Purchasing a carpet is a major capital investment for most companies. Milliken's commitment to service and quality does not end once your carpet has been installed. We have developed a unique carpet cleaning and maintenance system that meets our own exacting quality standards.

To ensure that you gain maximum value from your investment, we have dedicated carpet cleaning contractors who are specially trained in the technical and practical aspects of your installation.

Our contractors can create a tailored carpet maintenance program that will ensure that you get the ultimate performance and life span from your Milliken Carpet.

Contract Maintenance
Our network of Milliken Approved Carpet Cleaning Service (MACCS) contractors are carpet maintenance specialists trained and certified on an annual basis to provide a consistent standard of quality and service. These contractors will initially audit your carpet installation to ensure that each part of the building receives the appropriate amount of cleaning relative to the traffic and soil build-up it has to withstand. They will then undertake periodic checks to ensure that the program continues to meet your requirements.

               

Capture® Dry Powder Cleaning vs Wet Cleaning 
The Milliken Capture dry cleaning system, as provided by the Milliken Approved Carpet Cleaning Service contractors, is Milliken's recommended carpet maintenance system. It has been developed to ensure optimum levels of appearance retention and carpet performance throughout the life of the installation.

Alternative methods such as wet cleaning often leave chemical residues on the fibre which mask the soil repellent treatment rendering it ineffective and causing rapid re-soiling of the carpet as well as matting down of the fibres. In addition to causing loss of appearance, certain cleaning methods (for example "bonnet" or "spin" buffing) may result in damage to or loss of fibre, therefore affecting the wear guarantee. Wet cleaning methods are likely to leave relatively high moisture levels within the carpet fibre, potentially providing one of the ingredients for the growth of mould, bacteria or other biological organisms.



As the Milliken Capture Cleaning System leaves no moisture or harmful residue, it does not create the environment necessary for the growth of these organisms.

Daily Maintenance
Millikens premium patterned products are treated with:

• StainSmart® - Stain Repel, Stain Resist, Soil Release 
• AlphaSan® anti-microbial protection

Efficient Daily Vacuuming
The industry standard 360 upright vacuum has a rotary brush action which is far more effective than tub or cylinder type vacuums at removing loose soiling and debris within the carpet. It also helps to reduce pile crushing, therefore assisting with appearance retention.

Spot and Stain Removal
Most spots and stains can be removed using Capture soil absorbent powder and pre-spray. It is preferable to adopt a regular spot removal procedure. This can be done quickly and easily prior to daily vacuum cleaning.

Barrier Matting
Up to 80% of the soil reaching a carpet is walked in from outside. One of the most effective ways of keeping soil off your carpet is to install the correct barrier matting. Areas of extreme soiling and staining will benefit from using the Milliken range of barrier mats.